Terms and Conditions

Payment Options

We are only able to accept payment by credit card, direct credit or cheque.  All orders are quoted and billed in New Zealand dollars.

Post and Packaging Fee

We will quote any courier or freight charge at the time of purchase.


On-line credit card orders will normally be dispatched same day or next business day. Orders placed by phone, fax or mail will not be processed until payment has been confirmed.

Returns, Exchanges and Refunds

If your choice turns out to be not quite what you had in mind just send it back unopened within one week of receipt and we’ll happily swap it or provide a refund within seven days of receiving the returned goods . Returns should be sent to the suppling branch on your invoice.

If you think there is a problem with any item in your order please contact us directly with your concerns and we’ll make arrangements as necessary. This should be done within thirty days of receiving your order. Please contact us if you require further information.


Pennzcorp keeps your personal information safe. We take your privacy and security seriously. The server that we store personally identifiable information on is kept in a secure environment. We do not provide any third parties with your personal details unless absolutely required as part of the order fulfillment process (banks or courier companies for example) Your contact information and billing details are needed for Pennzcorp to create your account and to process and deliver your orders.

Credit Card Security

Pennzcorp does not store credit card information on our website or in our database. No actual card data is held or used by Pennzcorp.

If you have any queries about our Term and Conditions or any other matter please contact us.